Key Accounts Manager

Lettings Associate at Property Moles

Remote | Permanent | USD $45,000 - $50,000

This is where property meets people.

At Property Moles, we believe finding the right home should feel like a win - not a headache. As a Lettings Associate, you'll be the human heart of that experience, guiding landlords and tenants through every step of the letting process with care, clarity, and a genuine commitment to getting it right.

What you'll be doing

You're the person who makes the rental process feel less like paperwork and more like progress. Here's what that looks like day to day:

• Building real relationships with landlords and prospective tenants, understanding what they need and matching them brilliantly

• Managing property listings from start to finish - viewings, offers, referencing, and getting tenancies across the line

• Keeping communication flowing between all parties so nothing falls through the cracks and everyone feels informed

• Handling tenancy documentation accurately and with care, so landlords and tenants can move forward with confidence

• Identifying opportunities to grow our landlord portfolio by delivering service people genuinely want to talk about

• Staying on top of lettings legislation and compliance so your advice is always grounded and trustworthy

What you'll bring

You don't need to tick every box. If this role excites you, we'd love to hear from you.

• Experience in lettings, property management, or a client-facing role where building trust was central to your work

• Strong communication skills - you're clear, warm, and you follow through

• A natural ability to juggle multiple priorities without losing the human touch

• Curiosity and a problem-solving mindset - you see a challenge and you find a way

• Comfort working independently in a remote environment, with the discipline to own your day

• Yew

Why Property Moles - and why now

We're growing, and we're doing it thoughtfully. You'll join a team that genuinely cares about the work and about each other - with the flexibility of fully remote working, a culture built on inclusion and psychological safety, and real room to grow.

You'll also get the kind of benefits that actually make a difference: flexible working, generous parental leave (up to 12 weeks for primary caregivers), quarterly Joy Days to rest and reset, paid volunteer days, a birthday day off, Summer Fridays, and a holiday shutdown between Christmas and New Year. Your salary is benchmarked seriously, reviewed biannually, and backed by a personalised learning plan that's yours to shape.

Ready to bring your best to a role that lets you do genuinely good work? Hit apply - we'd love to meet you.